Shop, delivery & returns
The shop is not live. These rules will apply before the first order is accepted.
Pre-launch status
The merchandise shop is not accepting orders yet. Checkout is disabled until fulfilment, final prices, delivery estimates, returns handling and a complete postal business address are ready.
Before orders open
Each product page will show the total price, delivery charge if any, available variants, expected dispatch/delivery range and the identity of the trader before payment. An order is accepted only when we send confirmation.
Returns and faults
When the shop opens, the published terms will explain the 14-day cancellation right and any lawful made-to-order exception for genuinely personalised goods. Ordinary printed-to-order stock is not automatically exempt merely because it is produced after purchase. Faulty, damaged, misdescribed or incorrect goods will be repaired, replaced or refunded in line with UK consumer law.
Profit promise
Our planned promise is that 50% of merchandise profit goes to the giving pot. Profit means the amount received after payment fees, production, fulfilment, delivery, refunds and directly attributable order costs. The ledger will show the resulting figures when sales begin.